Urgent
My website is down
Your site will not load, shows an error, or loads a hosting company’s page instead. Here is how to narrow down the cause in a few minutes.
For small businesses with a website that should work better
We make your website work.
Broken pages, slow loading, forms that never arrive, a site some customers cannot use. We find the cause, quote a fixed price, fix it and keep it running.
Get a fixed quote Free 10-minute health check
- Diagnosis before quote
- Fixed prices
- You keep your logins
Something wrong right now?
Fast help for common problems
Soon
My website is slow
Pages take ages to appear, especially on phones. Speed matters for visitors and for search. Here is what usually causes it and what you can check yourself.
Urgent
My contact form is not sending
Customers say they filled in your form but you never got anything. Or you have noticed enquiries have gone quiet. Here is how to test it.
Urgent
My website has been hacked
Strange pages, spam links, redirects to other sites, or a red warning in the browser. Here is what to do first.
Soon
Browsers say my site is "Not secure"
A "Not secure" label next to your address, or a full-page certificate warning. Usually a certificate problem, and usually fixable the same day.
Urgent
My site broke after an update
You clicked update, and now pages look wrong or show errors. Here is how to limit the damage.
Soon
My site looks wrong on phones
Text too small, sideways scrolling, buttons hard to tap, menus that do not open. Most visitors are on a phone, so this matters.
Urgent
My domain is about to expire
An email says your domain will expire, or you are not sure who controls it. Losing a domain takes your website and email with it.
What we do
Services
Website fixesSomething broken? We find it and fix it.Speed optimizationMake your site load fast, especially on phones.Accessibility audits and fixesA site everyone can use, measured against WCAG.Website care plansUpdates, backups, monitoring and small fixes, every month.Security and malware cleanupHacked, flagged or sending spam? We clean it up and lock it down.Contact forms and email deliveryMake sure enquiries actually reach you.Hosting moves and migrationsMove to better hosting or a new platform without breaking anything.Analytics and tracking setupKnow what visitors do, without the guesswork.
How it works
Three steps, no surprises
- Tell us what is wrongA link and a sentence is enough to start.
- Get a diagnosis and a fixed quoteWe explain what we found in plain English. You decide.
- We fix it, you check itWith a backup first and a note of what changed.
Know-how
Guides for owners
Fix it or rebuild it?How to decide whether your website needs fixing or a full rebuild: the questions to ask, the warnin…What a website care plan should includeA checklist of what a good website maintenance plan covers: updates, off-site backups, monitoring, …Core Web Vitals in plain EnglishWhat Google’s Core Web Vitals measure (LCP, INP and CLS), what good scores are, how to check yours …Website accessibility basicsWhat website accessibility means, what WCAG is, five checks you can do yourself in ten minutes and …Who owns your website?Make sure you control your own domain, hosting, website admin, email and analytics. A checklist of …How to back up your websiteWhere website backups should live, how often to make them, what platforms like Shopify and Squaresp…
Need a brand new website?
We fix and look after existing sites. For a new site built from scratch, with search and AI discovery in mind, WebDesigners4U builds them.
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